A lot of people were very excited to learn on Friday that they can now use PayPal right on their Facebook Messenger.
It was on Friday that Facebook started allowing Facebook Messenger users in the United States, who log in with their PayPal accounts to use the company’s messenger platform, to send and request money to one another.
“The ability to send and request money in Messenger gives people more choice and more convenient ways to get things done in different contexts,” PayPal COO Bill Ready said to Yahoo Finance.
Considering that there are over 1 billion Facebook Messenger users, this is an announcement that bodes well for PayPal.
PayPal already processes over $80 billion in peer-to-peer payments.
Users who want to use the feature can send and request money just by logging into their accounts inside of the
Messenger platform. They can also link their Messenger and PayPal accounts when they buy online.
It was on Friday that PayPal also launched its very first customer service chat bot allowing its users to not have to call the traditional customer service line for things such as account inquiries and refund and payment issues.
Disclaimer: We have no position in Paypal Holdings Inc. (NASDAQ: PYPL) nor Facebook, Inc. Common Stock (NASDAQ: FB) and have not been compensated for this article.