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Published on May 19th, 2017 | by Sofia Vida

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Apple Seems Against You Fixing Your Own Phone

There’s a bill called “Fair Repair Act” that could force companies to release information that would allow customers and even third party shops to fix consumer goods. This means customers wouldn’t have to pay the original manufacturer for repairs.

This kind of a bill has not made Apple Inc. happy. In fact, the company is even paying a $9,000 a month retainer for a lobbying firm named Roffe Group to fight it, according to Motherboard.

Apple is one of many companies who are lobbying against the New York bill next to Johnson & Johnson Controls, Toyota, and Verizon.

According to how the bill works, it would “amend the general business law, in relation to the sale of digital electronic equipment diagnostic and repair information.”

It calls on manufacturers “who operate and sell in New York State to make available diagnostic and repair information
for digital electronic parts and machines.”

Considering that Apple has AppleCare+ insurance that it offers customers, which allows the Apple Store to repair a customer’s device by a professional staff member, a bill like this would hurt sales.
Not to mention that if you get it repaired somewhere else and you damage other parts of the phone, you just risked warranty.

Apple is also against third party retailers replacing parts with parts that are not the same quality. Apple and other companies offer their customers assurance when parts are replaced, and the same can’t be said for third party retailers.

Disclaimer: We have no position in Apple Inc. (NASDAQ: AAPL) and have not been compensated for this article.

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About the Author

Sofia has been writing for major news outlets for over 15 years. In her spare time she enjoys hiking, walking her dogs, and going to concerts.



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